The Colorado Fair Debt Collection Practices Act is a state law that governs the actions of debt collectors and collection agencies. It provides consumers with certain rights and restricts the practices collection agencies may use to attempt to collect debts. For example, the law prohibits collection agencies from using harassment, misleading, and unfair practices. The law prohibits unnecessary disclosure of the debt to parties not obligated to pay the debt. The law does not apply to creditors collecting their own debts.
The Colorado Attorney General's Office, through the Administrator of the Colorado Fair Debt Collection Practices Act, investigates complaints about collection agencies and takes appropriate disciplinary or legal action when a collection agency has violated the law. This office cannot give legal advice nor can we represent individual consumers in actions against collection agencies. Consumers may bring legal action against collection agencies under the Colorado Fair Debt Collection Practices Act.
General Information:
- Contact Us
- Web Site Address
- Client Surety Bond Claim Form pdf
- Licensed Collection Agencies & Disciplinary History pdf
- Meetings - Next meeting of the Colorado Collection Agency Board meeting is scheduled for October 19, 2012. Meeting Agenda
- If you would like to receive information about rulemaking, legislation, and public meetings please send your request and contact information to car@state.co.us
Information for Consumers:
- File a Complaint
- Consumer Rights Information - English/Spanish
- Collection Topics
Information for Collection Agencies & Debt Collectors:
- Licensing Requirements and Application
- Colorado Law and Rules
- Advisory Opinions
- Current License Fees
2013-2014 Collection Agency License Renewal Application:
News:
- 11/15/2011 - Attorney General announces court order barring a Denver-based company from unlicensed debt collection
- 12/1/2010 - Attorney General announces a consumer protection lawsuit against a Denver-based debt collection agency
- 7/2/2010 - Attorney General sues unlicensed Denver-based debt collection agency ignoring Administrative Order
- 6/22/2010 - Attorney General warns consumers about fraudulent collection calls likely originating from overseas
- 5/21/2010 - Attorney General issues order barring Denver debt collection agency from operating in Colorado
- 3/9/2010 - Attorney General announces settlement with out-of-state attorneys, debt-collection law firms
- 1/27/2010 - Attorney General warns consumers to beware of spam e-mails from a nonexistent collection agency