Consumer Questions: Credit and Lending

If you can't find what you're looking for, try our search page, call the Colorado Consumer Line at 800-222-4444, or contact us.

How do I file a complaint against a bank/credit card company?

See the Credit and Lending section of the Consumer Resource Guide for information on how to file complaints against banks and credit card companies.

When I went to pay for a purchase at a local store with my credit card, the merchant added a surcharge to my purchase. Is that legal?

It is illegal for any Colorado merchant to impose a surcharge on the use of credit or charge cards. See the Credit and Lending section of the Consumer Resource Guide for information on how to file complaints against banks and credit card companies.

Where can I get a copy of my credit report?

You are entitled to one free credit report per year from each of the three credit reporting agencies.  See the Credit Reports section in the Consumer Resource Guide for instructions on requesting a report.

Connect

Find Colorado State Attorney General on TwitterFind Colorado State Attorney General on FacebookColorado State Attorney General RSS feed