The Consumer Protection Section protects Colorado consumers and businesses against fraud and maintains a competitive business environment by: enforcing state and federal consumer protection laws; enforcing state and federal antitrust laws; implementing and enforcing provisions of the tobacco master settlement agreements; enforcing state laws on consumer lending, predatory lending, debt collection, rent-to-own, and credit repair; and advocating on behalf of residential, small business, and agricultural public utility taxpayers.
The Consumer Protection Section is made up of four units:
- Antitrust, Tobacco & Consumer Protection
- Office of Consumer Fraud
- Office of Consumer Counsel (OCC)
- Consumer Credit: The Consumer Credit Unit enforces several state laws relating to consumer credit and debt collection:
- Uniform Consumer Credit Code - Information on consumer lending laws (the Uniform Consumer Credit Code), as well as the Credit Services Organization Act (credit repair), the Rental Purchase Agreement Act (rent-to-own), and the Refund Anticipation Loans Act.
- Collection Agency Regulation - Information on the Colorado Fair Debt Collection Practices Act (consumer debt collection) and the Colorado Child Support Collection Consumer Protection Act.
- Debt Management - Information on the Uniform Debt-Management Services Act regulating credit counseling and debt settlement companies.
Resources for Consumers
- Charities
- Colorado No-Call List Act
- Consumer Protection Cases
- Consumer Fraud Bulletin Registration
- Consumer Questions - Find answers quickly
- Consumer Resource Guide
- Consumer Guide for Military Personnel and Families pdf
- Identity Theft Resources & Identity Theft Repair Kit pdf
- Mortgage Fraud Information Center
- File a Complaint Against a Business or Creditor
Resources for Older Consumers
- AARP ElderWatch
- Consumer Fraud Bulletin Registration
- Senior Fraud Alert: Tips on How to be a Smart Consumer pdf
- Senior Fraud Alert: Tips on How to be a Smart Consumer (Large Print) pdf
- Respecting Our Elders - A Statewide Action Plan To Combat Senior Fraud pdf
Información General de Consumidor & Conexiones
- El Fraude de Automovil (Cable/DSL) pdf
- El Fraude de Automovil (56K/Dialup) pdf
- El Fraude en Casa (Cable/DSL) pdf
- El Fraude en Casa (56K/Dialup) pdf
- El Fraude en la Billetera (Cable/DSL) pdf
- El Fraude en la Billetera (56K/Dialup) pdf
- Identity Theft Repair Kit (en español) pdf
- No Se Convierta en Objecto de Fraud - Check Scam pamphlet pdf