Avoiding Super Bowl Ticket Scams

10, 9,8,7,6,5,4,3,2,1,0 goes the clock! It’s over, it’s over! Your favorite team has won its conference and punched its ticket to this year’s Super Bowl in NYC! Your heart is racing and your nostalgic memories of rooting for the home team lead you to the decision to make the faithful trip in February to the ‘Big Apple’ to spend a few days of fine dining, shows, site seeing and watching championship football!

But wait. First things first: You must locate one of the sports world’s hardest-to-find tickets! With your blood pumping and sports fanaticism in full force, you might be tempted to jump online and immediately shop for your ticket. However, it would be wiser to plan out the proper steps to locating that once-in-a-lifetime ticket, to make sure that you don't get scammed.

That’s right scammers have their sights on you and The Better Business Bureau of Southern Colorado wants you to have a great experience instead of falling victim to a scam.

It’s true; scammers hide on websites such as Craigslist to sell fraudulent tickets. Take the case of the woman in Northern California who wanted to go to the 2013 Super Bowl and went to Craigslist to find her dream ticket. After purchasing one from someone who wasn’t a licensed broker, she quickly realized that the person claiming to have tickets was a scammer. Sadly, she received a FedEx package that contained “LOL!" messages and other insults -- but no tickets. Even though her story ended OK after a lengthy battle, there is no reason for you or anyone to go through such a rollercoaster experience when all you want to do is attend the game and root root root for the home team.  

When seeking out your ticket online to Super Bowl XLVIII consider these tips to avoid scammers:

·         Check out the seller/broker. Look them up on bbb.org and check to see if they are a member of the NATB. NATB members offer a 200% guarantee on tickets that don’t arrive in time for a game, concert or show.

·         Know the difference between a ticket broker (legitimate and accredited reseller) and a ticket scalper (unregulated and unlicensed ticket seller).

·         Check the ticket broker’s refund policy. Only buy from a ticket reseller that provides clear details about the terms of the transaction.

·         Always use a credit card so you have some recourse; do not use a check.

·         Check the seats out ahead of time. Always ask for section, row and seat number to avoid obstructed view seats or seats that do not exist. Also, feel free to ask questions to make certain you get all the answers you need to feel comfortable with your ticket purchase.

·         Before your purchase make sure your browser has as an ‘S’ after HTTP reading (HTTPS) as this is the ONLY safe and secure protocol for a secure purchase over a computer network. If there is no ‘S’ at the end of the HTTP then you aren’t working within a safe network.  

When shopping online, know your rights. Consumers have the right to reject merchandise if it’s misrepresented. Otherwise, it’s the company’s policies that determine if the shopper can cancel the purchase and receive a refund or credit, so be sure you understand ticket broker policies before you buy. For more consumer tips and information, visit www.bbb.org/.


Provided By: The Better Business Bureau of Southern Colorado



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