Colorado Attorney General John Suthers announced that a civil lawsuit was filed and Temporary Restraining Order obtained against Andre Shatyko (D.O.B. 01/01/86), Alexander Kurdyukov (D.O.B. 04/18/87), and their air duct cleaning companies, Seabreeze Air, LLC; Seabreeze Air; Quality Air; Quality Air “LLC”; and Fresh Air, LLC. They are accused of advertising their cleaning services for very low prices, only to significantly increase their prices once inside a customer’s homes. This business model violates the Colorado Consumer Protection Act.
“Along with misrepresenting their prices, the defendants also perform shoddy, incomplete work using inadequate tools that leaves dust and debris in consumers’ ductwork and sometimes causes damage to homes,” explained Suthers. “Based on consumer complaints, defendants sometimes leave homes in worse shape than before service was performed.”
According to the complaint, Shatyko and Kurdyukov advertised their companies’ services for as little as $34.95 in coupon books such as ValPak and online sites such as Groupon and Living Social. By marketing their services through Groupon and Living Social, consumers paid for vouchers upfront. When service workers were onsite, however, consumers were informed that additional charges would apply.
During the course of the Attorney General’s investigation, the defendants repeatedly stated that they were no longer soliciting business in Colorado and also made this claim to a Denver District Court. However, the Attorney General’s Office discovered that Shatyko and Kurdyukov had simply formed a new company and continued their unscrupulous business practices under a new company name. This matter will be heard in Denver District Court.
The lawsuit is the result of the Attorney General’s ongoing efforts to combat air duct cleaning companies that misrepresent their prices and perform incomplete, unprofessional work that has the potential to cause damage to homes and incur health issues for residents.
People should be on the lookout for companies whose promises seem too good to be true and are encouraged to file complaints with the Office’s Consumer Protection Section if they feel they’ve been victimized. Consumers my report issues by calling 800-222-4444 or clicking: www.coloradoattorneygeneral.gov/complaint.
To learn more about recent actions the Colorado Attorney General’s Office has taken against other companies engaged in deceptive trade practices, please visit http://www.coloradoattorneygeneral.gov/consumercases.