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Mortgage Complaint Form

The best resource available to consumers facing foreclosure is the Colorado Foreclosure Hotline, which can be reached at 1-877-601-HOPE (4673). Homeowners who contact the Colorado Foreclosure Hotline to receive assistance stand a much better chance of saving their home than those who go it alone. The hotline is an immediate resource that distressed borrowers can call to receive counseling from nonprofit, HUD-approved housing counselors. The counselors can also negotiate modifications for borrowers.

The hotline is administered by the Colorado Division of Housing, but many partners from the housing community came together to sponsor the hotline, including the Colorado Attorney General’s Office, lenders and nonprofit housing counselors. Since its inception in October 2006, the hotline has received more than 100,000 calls and assisted more than 19,000 homeowners reach a positive resolution. Four out of five homeowners who speak with a Colorado Foreclosure housing counselor successfully avoided foreclosure.

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Borrower Information

 This information is collected for statistical purposes only.

Example: 01/01/2011
Please enter in the approximate filing date of your original complaint.
Loan Information
Please enter in the county in which your property is located.
Lender / Loan Servicer Information
Home Occupancy Status
If your facing foreclosure
Loan Modification Information
If yes, please complete the section below.
Complaint Information
Briefly explain the nature of your complaint. Please be clear, concise, accurate, and eliminate biases and opinions.
If you have copies of the following documents, please attach them here: advertisements, direct mail solicitations, websites, and other advertising/marketing materials received or viewed; a contreact between consumer and company; communications and any other correspondence between consumer and company; list of attempts to contact and actual contacts with company.
Consumer Fraud Awareness
Periodically, our office will send out electronic notification of the various types of fraud affecting consumers, our efforts to curtail such activities, and a variety of other helpful tips and resources.

By submitting this complaint electronically, I hereby certify I am the above listed individual and authorize the entity that services my loan and its agents to discuss the details of my loan with representatives of the Colorado Attorney General’s Office.  I verify I have read the preceding information and it is true to the best of my knowledge.

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