Business/Professional Licensing

Accountants

State Board of Accountancy
1560 Broadway, Suite 1350
Denver, CO 80202
Phone: 894-7800
Fax: (303) 894-7692 

This regulatory agency licenses accountants in the state of Colorado and handles complaints regarding accountants. The practice of public accounting includes the issuance of reports on financial statements, management advisory or consulting services, preparation of tax returns and furnishing advice on tax matters.

You can check the license or disciplinary status of any accountant on-line by visiting: https://www.doradls.state.co.us/alison.php.

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Architects

State Board of Examiners of Architects
1560 Broadway, Suite 1350
Denver, CO 80202
Phone: (303) 894-7800
Fax: (303) 894-7790 

Regulatory agency governing architects. The agency identifies, examines, and licenses qualified practitioners, conducts investigations to ensure that practitioners comply with generally accepted standards of practice or conduct, and restricts or revokes licenses when generally accepted standards of practice or conduct are not met.

You can check the license or disciplinary status of any architect on-line by visiting: https://www.doradls.state.co.us/alison.php.

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Attorneys

Attorney Referrals
We cannot refer consumers to particular lawyers, but we can refer you to different agencies offering legal resources that may be of help.

See “Lawyer Referral Services” in this Consumer Resource Guide.

Complaints against Attorneys
If you have a complaint against an attorney you should contact the Colorado Supreme Court Office of Attorney Regulation. Please do not file a complaint in writing before contacting the Office of Attorney Regulation Counsel by telephone. You will be informed if written information is helpful in evaluating your complaint.

Colorado Supreme Court Office of Attorney Regulation
1560 Broadway Ave., Suite 1800
Denver, CO 80202
Phone: (303) 866-6400
Toll-Free: 1-877-888-1370 

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Bail Bondsman

Colorado Division of Insurance
1560 Broadway, Suite 850
Denver, CO 80202
Phone: (303) 894-7499
Phone: 1-800-930-3745
Fax: (303) 894-7455

The Division licenses bail bondsmen and handles complaints against them. You can search online for authorized bail bond or other insurance companies or agents at www.dora.state.co.us/pls/real/INS_Search.Disclaimer_Page.

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Barbers - Beauty Salons

Office of Barber and Cosmetology Licensure
1560 Broadway, Suite 1340
Denver, CO 80202
Phone: (303) 894-7772
Fax: (303) 894-7764 

Complaints regarding hair stylists or barbers should be referred to this regulatory board.
You can check the license or disciplinary status of any hair-stylist or barber on-line by visiting: https://www.doradls.state.co.us/alison.php.

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Bingo/Raffles

Secretary of State
1700 Broadway, Suite 300
Denver, CO 80290
Phone: (303) 894-2200
Fax: (303) 869-4860
E-mail: sos.licensing@sos.state.co.us

Information about licensing of Bingo and Raffles can be obtained through the Secretary of State’s Office.

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Chiropractors

Colorado Board of Chiropractic Examiners
1560 Broadway, Suite 1310
Denver, CO 80202
Phone: (303) 894-7762
Fax: (303) 894-7764 

The Board regulates the profession of chiropractic. Chiropractors who wish to practice electrotherapy or acupuncture must provide the Board with proof of additional education in those areas. Acupuncturists are certified by the chiropractic board and registered for acupuncture by the Acupuncture Board. For further information on acupuncture registration contact the Acupuncturist Registration Office.

You can check the license or disciplinary status of any chiropractors on-line by visiting: https://www.doradls.state.co.us/alison.php.

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Cosmetologists

Office of Barber and Cosmetology Licensure
1560 Broadway, #1350
Denver, CO 80202
Phone: (303) 894-7772
Fax: (303) 894-7764

Complaints regarding cosmetologists should be referred to this regulatory board. You can check the license or disciplinary status of any cosmetologist on-line by visiting: http://www.dora.state.co.us/registrations/MediaRequest.htm.

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Collection Agencies (Debt Collection)

Colorado Collection Agency Board
1300 Broadway, 6th Floor
Denver, CO 80203
Phone (licensing): (720) 508-6020
Phone (consumer complaints and information): (720) 508-6022
Fax: (720) 508-6033
E-mail: cab@state.co.us

This agency handles complaints against collection agencies that are operating in violation of the Colorado Fair Debt Collection Practices Act. This is a state law that governs the actions of debt collectors and collection agencies. The law prohibits collection agencies from using certain practices to collect the debt as well as unnecessary disclosure of the debt to parties that are not obligated to pay the debt. This law generally does not apply to creditors collecting their own debt.

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Dance Studios

C.R.S. 6-1-705 sets out certain disclosures required to be made in connection with the advertisement, sale, or performance of contracts for dance studio services over $500.00. This includes certain conspicuous information that must be included under the caption, “Purchaser’s Right to Cancel.” Dance studio contracts may be cancelled at any time during the term of contract. To file a consumer complaint either call 1-800-222-4444 or use our online consumer complaint form.

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Debt-Management Services

Office of the Attorney General
Uniform Consumer Credit Code (UCCC)
1300 Broadway, 6th Floor
Denver, CO 80203
Phone: (720) 508-6012
Fax: (720) 508-6033

The Uniform Consumer Credit Code Unit of the Attorney General's Office regulates debt-management services.

A debt-management service is a service that acts as an intermediary between an individual and one or more creditors of the individual for the purpose of obtaining concessions.

After January, 2008, all debt-management service providers that agree to provide debt-management services to a person which they should reasonably know resides in Colorado must be registered with the Uniform Consumer Credit Code Unit under C.R.S. 12-14.5-201, et.seq. Registration will be public record. In addition, after January 2008, all registered debt-management service providers must be bonded or have proof of insurance.

Debt-Management Service Laws

Before providing debt-management services, a registered provider must give you an itemized list of goods and services and the charges for each. The list must be clear and conspicuous, be in a format you may keep, and describe the goods and services the provider offers.

A provider must also first provide you with an education about the management of personal finance, prepare a financial analysis, and provide you with a suitable payment plan, if applicable. The materials must include a list of the creditors and whether they will participate in the plan of grant concessions.

A provider is further obligated to give you a separate disclosure including the name and business address of the provider, a notice that debt-management plans may adversely affect your credit rating or score, that plans are not suitable for everyone and there are other avenues you should ask about, that the provider may receive compensation from the creditors, and that settlement of debt may result in taxable income to you.

Until you have signed and entered into an agreement with a provider, the provider may not impose fees and charges for debt-management services. The law makes further requirements on providers with regards to fees as outlined under C.R.S. § 12-14.5-223.

You may cancel an agreement with a provider before midnight of the third business day after you assent to it. If a provider is not properly registered at the time you enter into an agreement, that agreement is voidable by you.

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Dentists

State Board of Dental Examiners
1560 Broadway, Suite 1350
Denver, CO 80202
Phone: (303) 894-7800
Fax: (303) 894-7764 

Complaints about dentistry should be filed with the State Board of Dental Examiners. An overview of the complaint process and the appropriate forms can be found at http://www.dora.state.co.us/reg_investigations/file_complaint.htm.

You can check the license or disciplinary status of any dentist on-line by visiting: https://www.doradls.state.co.us/alison.php.

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Doctors

State Board of Medical Examiners
1560 Broadway, Suite 1300
Denver, CO 80202
Phone: (303) 894-7690
Fax: (303) 894-7692

Complaints regarding the care administered by physicians should be directed in writing to this agency.

You can check the license or disciplinary status of any doctor on-line by visiting: https://www.doradls.state.co.us/alison.php.

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Electricians

State Electrical Board
1580 Logan Street, Suite 550
Denver, CO 80203
Phone: (303) 894-2300
Fax: (303) 894-2310

This agency handles complaints against licensed electricians, and has information as to who holds a license.

You can check the license or disciplinary status of any electrician on-line by visiting: https://www.doradls.state.co.us/alison.php.

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Horses

Department of Agriculture
Brand Inspection Division
4701 Marion Street, Room 201
Denver, CO 80216
Phone: (303) 294-0895
Fax: (303) 294-0918 

Consumers with complaints about horse purchases can contact the Brand Inspection Division of the Department of Agriculture.

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Insurance Agents & Service

Colorado Division of Insurance
1560 Broadway, Suite 850
Denver, CO 80202
Phone (consumer information): (303) 894-7490
Phone (General Line): (303) 894-7499
Phone: 1-800-930-3745
Fax: (303) 894-7455 

The Colorado Division of Insurance, with the Department of Regulatory Agencies, licenses insurance companies and producers (brokers and agents) that engage in business in Colorado.

Information on the license status of insurance companies and insurance brokers and agents can be found on-line at http://cdilookup.asisvcs.com.

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Moving Companies

Interstate Moves

If you have a complaint concerning a moving company (including transfer companies and brokers) as a result of a move from one state to another, or to an international destination, you should file a complaint with:

Federal Motor Carriers Safety Administration
Public Affairs Office
400 7th Street, SW
Washington, DC 20590
Phone: (888) 368-2519
Fax: (202) 366-3375

Complaint forms are available on-line at http://nccdb.fmcsa.dot.gov/HomePage.asp or you can call 1-888-DOT-SAFT (1-888-368-7238). The FMCSA also maintains an informational web site dedicated to questions about household moves. You can visit www.protectyourmove.gov for more information.

Intrastate Moves:

If your move occurs completely within Colorado, you may file a complaint with:

Colorado Public Utilities Commission
1560 Broadway, Suite 250
Denver, CO 80202
Phone: See various numbers listed below depending on type of issue.

All locations are at the 1560 Broadway, Suite 250 address:

DepartmentPhone
General Issues (local) (303) 894-2000
General Issues (toll free) (800) 888-0170
Consumer Issues (local) (303) 894-2070
Consumer Issues (toll free) (800) 456-0858
DepartmentFax
General (303) 894-2065
Transportation Issues          (303) 894-2071

You may now file a complaint against a public utility with the PUC on-line at http://www.dora.state.co.us/pls/real/CCTS_oWEB.trans_complaint_form.

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Occupational Schools

Colorado Department of Higher Education
Division of Private Occupational Schools
1380 Lawrence Street, Suite 1200
Denver, CO 80204
Phone: (303) 866-2723
Fax: (303) 866-4237

The Private Occupational Education Act of 1981 governs private occupational schools in Colorado. Its purpose is to provide standards for and improve these schools and to protect consumers against fraudulent or substandard schools. Statute gives the main powers and duties for regulating the schools to the Board. The Board has delegated the day-to-day oversight of the schools to the Division, including assessing applications for licensure, monitoring schools, and providing technical assistance. However, the Board must approve all applications for licensure or action involving the school’s license.

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Optometrists

Board of Optometric Examiners
1560 Broadway, Suite 1350
Denver, CO 80202
Phone: (303) 894-7800
Fax: (303) 894-7764

This agency handles complaints against optometrists.

You can check the license or disciplinary status of any optometrist on-line by visiting: https://www.doradls.state.co.us/alison.php.

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Outfitters & Guides

Outfitters Registration
1560 Broadway, Suite 1350
Denver, CO 80202
Phone: (303) 894-7800
Fax: (303) 894-7764

This agency regulates outfitters who provide services for the purpose of hunting or fishing. It requires insurance, bonding and proficiency in first aid, and sets standards for operation. The agency works cooperatively with the Colorado Division of Wildlife, the Bureau of Land Management, the US Forest Service, various District Attorneys throughout the state, and other state and federal game and land management agencies.

You can check the license or disciplinary status of any outfitter on-line by visiting: https://www.doradls.state.co.us/alison.php.

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Plumbers

Examining Board of Plumbers:
1560 Broadway, Suite 1350
Denver, CO 80203
Phone: (303) 894-2300
Fax: (303) 894-2310

The Examining Board of Plumbers establishes and administers the Colorado plumbing code, which represents the minimum standard for installation, alteration, and repair of plumbing equipment and systems. Complaints against plumbers can be filed with this Board.

The Board employs inspectors responsible for performing inspections in designated areas of Colorado. The Board issues state licenses for all residential, journeyman and master plumbers in Colorado. Plumbing apprentices working for licensed master plumbers are required to register with this Board.

You can check the license or disciplinary status of any plumber on-line by visiting: https://www.doradls.state.co.us/alison.php.

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Real Estate

Colorado Division of Real Estate
1900 Grant Street, Suite 600
Denver, CO 80203
Phone: (303) 894-2166 or 2185
Fax: (303) 894-2683 

The Division handles complaints regarding real estate agents and brokers, subdivision developers and appraisers. You can check on the license status of any of they professions on-line by visiting http://www.dora.state.co.us/pls/real/re_estate_home .

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Towing

Colorado Public Utilities Commission
1580 Logan Street, OL 2
Denver, CO 80203
Phone (Consumer issues): (303) 894-2070
Phone (Consumer issues): 1-800- 456-0858
Phone (Towing complaints): (303)-894-2846

Towing carriers must receive an operating permit from the Public Utilities Commission. Towing carriers and maximum rates are regulated under Title 40, Article 13 of the Colorado Revised Statutes and under 4 CCR 723-9 of the Commission's rules.

You may now file a complaint against a public utility with the PUC on-line at http://www.dora.state.co.us/puc/consumer/ConsumerComplaint.htm

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Uniform Consumer Credit Code

Uniform Consumer Credit Code (UCCC)
Office of the Attorney General
1300 Broadway, 6th Floor
Denver, CO 80203
Phone: (720) 508-6012 – Consumer complaints and general information
Phone: (720) 508-6010 - Supervised Lender Licensing
Fax: (720) 508-6033
E-mail: uccc@state.co.us

The Colorado Uniform Consumer Credit Code is a state law that regulates the terms and conditions of certain consumer credit in the State of Colorado. However, the UCCC does not cover first mortgage home acquisition loans or refinances of acquisition loans. With respect to the consumer loans it does cover, the UCCC sets maximum rates and charges for some fees, requires disclosure of the cost of credit so consumers may shop for the best rates, and provides remedies for consumers in default.

The UCCC also covers deferred deposit loans (commonly referred to as “pay-day” loans). The Office of the Attorney General, through the administrator of the Uniform Consumer Credit Code, monitors and investigates complaints filed against lenders and creditors.

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Veterinarians

Colorado State Board of Veterinary Medicine
1560 Broadway, Suite 1350
Denver, CO 80202
Phone: (303) 894-7800
Fax: (303) 894-7764

Colorado State Board of Veterinary Medicine licenses veterinarians practicing in Colorado. You can check the license or disciplinary status of any veterinarian on-line by visiting: https://www.doradls.state.co.us/lic_database_req.php.

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