Health Issues


AIDS/HIV Hotline

Centers for Disease Control
1-800-CDC-INFO (232-4636)
1-888-232-6348 (TTY)

American Social Health Association
Phone: Denver only: (303) 782-5186
Phone: All other locations (800) 342-AIDS (2437) 

Colorado AIDS Project
2490 West 26th Avenue, Suite 300A
Denver, Colorado 80211
Phone: (303) 837-0166
Fax: (303) 861-8281
Email: info@coloradoaidsproject.org

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Ambulance Services

Ground ambulances are licensed in each county where the ambulance operates. Contact your county commissioners’ office for specific county ambulance licensing requirements.

The Department of Public Health and Environment handles certification of Emergency Medical Technicians. That Department is also responsible for developing and implementing regulations for the Statewide Emergency Medical and Trauma Services System Development Plan. Complaints against EMT’s can be filed at:

Emergency Medical Services Section
HFEMS-EMS-A2
4300 Cherry Creek Drive South
Denver, CO 80234-1530
Phone: (303) 692-2980
E-mail: cdphe.emtcert@state.co.us. (Include the word "complaint" in the subject line)

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Chiropractors

Colorado Board of Chiropractic Examiners
1560 Broadway, Suite 1310
Denver, CO 80202
Phone: (303) 894-7762 
Fax: (303) 894-7764  

The Board regulates the profession of chiropractic. Chiropractors who wish to practice electrotherapy or acupuncture must provide the Board with proof of additional education in those areas. Acupuncturists are certified by the chiropractic board and registered for acupuncture by the Acupuncture Board. For further information on acupuncture registration contact the Acupuncturist Registration Office.

You can check the license or disciplinary status of any chiropractors on-line by visiting:https://www.doradls.state.co.us/alison.php .

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Discount Health Plans

Discount health plans are not health insurance. Usually these are membership plans that purport to offer savings on doctor and hospital visits and on prescription drugs. Many discount health plans are marketed door-to-door, via telemarketing, unsolicited facsimiles, and by posting advertisements in local neighborhoods. You should be extremely careful before signing up for a non-insurance discount health plan, especially before you cancel existing insurance coverage. Some important things to look for include:

  • Do the promotional materials clearly and conspicuously disclosure that the health plan is not insurance and that the plan only provides discounts from participating providers.
  • Do they fully disclose the actual name, address, and telephone number of the administrator of the discount health plan.
  • Do they provide via a toll-free telephone number a complete and accurate list of the participating providers within the plan in the consumer's local area and a list of the services for which the discounts are applicable. Do they update those lists at least every six months? You should verify with your local providers whether they are in face members of the discount plan before signing up.
  • Are the benefits and savings to be achieved described in common usage for words and phrases.
  • Do they provide clear and conspicuous notice of your right to cancel such discount health plan within 30 days after purchase.
  • Do they have a written contract with each provider listed in conjunction with the discount health plan.

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Dentists

State Board of Dental Examiners
1560 Broadway, Suite 1350
Denver, CO 80202
Phone: (303) 894-7800
Fax: (303) 894-7764  

Complaints about dentistry should be filed with the State Board of Dental Examiners. An overview of the complaint process and the appropriate forms can be found at http://www.dora.state.co.us/reg_investigations/file_complaint.htm.

You can check the license or disciplinary status of any dentist on-line by visiting:https://www.doradls.state.co.us/alison.php .

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Doctors

State Board of Medical Examiners
1560 Broadway, Suite 1300
Denver, CO 80202
Phone: (303) 894-7690  

Complaints regarding the care administered by physicians should be directed in writing to this agency.

You can check the license or disciplinary status of any doctor on-line by visiting:https://www.doradls.state.co.us/alison.php .

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Hearing Aids

Audiologists and Hearing Aid Providers
Division of Registrations
1560 Broadway, Suite 1350
Denver, CO 80202
Phone: (303) 894-7800
Fax: (303) 894-7764 

Consumers who have complaints against audiologists or hearing aid providers can file complaints with the Division of Registrations at the Colorado Department of Regulatory Agencies.

Hearing aid sales are also covered by the Colorado Consumer Protection Act. Information on filing a consumer complaint is available on-line at www.ago.state.co.us/consline/consline.cfm or by going to www.ago.state.co.us, then clicking on “File a Consumer Complaint.” Consumers can also call 1-800-222-4444 to file a complaint. Consumers may also pursue a small claims action.

Hearing aid dealers have specific responsibilities under state law. Most importantly, the purchaser has 30 days in which to try the hearing aid and return it for a full refund within 30 days of the return of the hearing aid to the seller. See C.R.S. 6-1-701.

You can check the license or disciplinary status of any audiologist or hearing aid provider on-line by visiting: https://www.doradls.state.co.us/alison.php.

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Health Care Products

Consumers should be careful about purchasing any type of health care product or service. Many types of products or services touted as miracle cures or wonder drugs are not regulated by any state or federal entity. Consumers are bombarded by television and newspaper advertisements and by unsolicited facsimiles and e-mail messages. If you have any questions about the legitimacy of the claims of anyone selling health care products or services you should consult your personal doctor before you agree to buy anything.

Information for consumers that are looking to purchase health care products and services can be found on the Federal Trade Commission website: http://www.ftc.gov/bcp/menus/consumer/health.shtm.

Information on purchases of prescription drugs over the Internet can be found on the website for the United States Food & Drug Administration: www.fda.gov/oc/buyonline/default.htm.

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Hospitals

Department of Public Health and Environment
Health Facilities and Emergency Medical Services Division
4300 Cherry Creek Drive South
Denver, CO 80246
Phone: (303) 692-2800
Toll-free: 1-800-886-7689, ext. 2800
Fax: (303) 753-6214
E-mail: health.facilities@state.co.us

The Colorado Department of Public Health and Environment, through its Health Facilities and Emergency Medical Services Division, regulates hospitals and other health facilities. Consumers with complaints regarding hospitals should contact the Department of Health. See http://www.cdphe.state.co.us/hf/static/ncfcomp.htm.

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Insurance Agents and Services

Colorado Division of Insurance
1560 Broadway, Suite 850
Denver, CO 80202
Phone (consumer information): (303) 894-7490
Phone (General Line): (303) 894-7499
Phone: 1-800-930-3745
Fax: (303) 894-7455 

The Colorado Division of Insurance, with the Department of Regulatory Agencies, licenses insurance companies and producers (brokers and agents) that engage in business in Colorado.

Information on the license status of insurance companies and insurance brokers and agents can be found on-line athttp://cdilookup.asisvcs.com .

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Nursing Homes

Complaints regarding nursing homes or assisted living facilities should be made to:

Colorado Department of Public Health and Environment
Health Facility Section
4300 Cherry Creek Drive South
Denver, CO 80246-1530
Phone: (303) 692-2800
Fax: (303) 753-6214

Issues involving the care of nursing home residents can be referred to the Colorado Long-Term Care Ombudsman. Almost every county in the state has volunteer ombudsmen who can assist with problems between residents and nursing homes. Contact information for your local ombudsman can be found at http://www.thelegalcenter.org/find_ombudsman.html.

Colorado State Ombudsman
The Legal Center for People with Disabilities and Older People
455 Sherman Street, Suite 130
Denver, CO 80203
Phone: (303) 722-0300
Phone: 1-800-288-1376
Fax: (303) 722-0720

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Optometrists

Board of Optometric Examiners
1560 Broadway, Suite 1350
Denver, CO 80202
Phone: (303) 894-7800
Fax: (303) 894-7764 

This agency handles complaints against optometrists.

You can check the license or disciplinary status of any optometrist on-line by visiting:https://www.doradls.state.co.us/alison.php .

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Prescription Drug Abuse

Hundreds of Coloradans are dying each year from drug abuse. However, the drugs behind a growing number of these deaths usually are not being purchased on street corners or from drug dealers — the drugs are most commonly found in household medicine cabinets.

Prescription drugs provide relief to millions of Coloradans every year, but the abuse of these potent and sometimes deadly drugs has become one of the gravest issues facing Coloradans today.

Three times as many people died in 2008 of prescription drug abuse, 562, than died from drunken driving-related accidents, 173. And the problem has grown substantially in recent years, from 298 prescription-drug-related deaths in 2000 to 562 deaths in 2008. For example, 49 percent of the drug-related deaths between 2003 and 2008 in Denver were caused by prescription drugs.

Colorado youth in particular are abusing prescription drugs at an alarming rate. According to statistics from the Colorado Division of Behavioral Health and other state agencies, Coloradans ages 24 and younger comprised 20 percent of all admissions to Colorado drug treatment facilities to treat addictions to opioids, such as oxycodone and hydrocodone. Coloradans ages 24 and younger comprised 29 percent of all admissions to Colorado drug treatment facilities to treat addictions to stimulants.

Ready access to prescription drugs has fueled this rising trend among youth over the past decade. From OxyCotin to Vicodin, young Coloradans have ready access to potent drugs often inside their own homes. According to the 2008 National Survey on Drug Use and Health, nearly 82 percent of people across the county reporting prescription-drug abuse said they obtained the drugs from a friend or relative for free.

Trends in young Coloradans’ increasing abuse of prescription drugs track alongside national trends, as documented by the National Survey on Drug Use and Health, even as this demographic has reported declining use of methamphetamine and inhalants, such as paint or glue.

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For more information on prescription-drug abuse, visit:

If you or someone you know is facing prescription-drug addiction, you can locate treatment services via:

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