Attorney General warns consumers to beware of spam e-mails from a nonexistent collection agency

DENVER — Colorado Attorney General John Suthers warned Coloradans today to beware of e-mails from a fraudulent collection agency, IAC Recovery Systems, Ltd., informing them that they owe exactly $293.11 to an unnamed creditor. Based on numerous consumer complaints, Suthers warned consumers to not reply to the fraudulent messages.

“There are few things more unnerving for consumers than to be notified that they have outstanding debts they were completely unaware of,” Suthers said. “It is clear from the complaints streaming into my office that IAC Recovery Systems, Ltd., is a scam intent on stealing Colorado consumers’ money or personal financial information.” 

The Office of the Attorney General has received three-dozen consumer complaints about IAC Recovery Systems, Ltd. In all of the complaints, consumers report receiving one or more e-mails from different originating e-mail addresses informing them that IAC Recovery Systems, Ltd., has been contracted to collect $293.11 on behalf of a creditor. The e-mails from IAC Recovery Systems, Ltd., do not name the alleged creditor. 

The e-mail directs the consumers to visit a Web site to pay off the money owed. The e-mails also list a fake Denver address for the collection agency — 17165 Platte St., Suite 110, Denver, CO 80202 — and a fax number — 303-756-3400 — that is, in fact, the phone number for a Glendale eatery.

Suthers warned consumers that IAC Recovery Systems, Ltd., is not a registered collection agency and is not in compliance with the Colorado Fair Debt Collection Practices Act. Suthers further advised consumers not to visit or make any payments via the Web site listed in fraudulent collection e-mails. 

“We are working with our partners in law enforcement to get to the bottom of these e-mails,” Suthers said. “In the meantime, consumers should continue to report these e-mails to my office. They also should beware of any e-mail, telephone call or other communication — especially those the consumer does not initiate — where they are asked to turn over their credit card number or other personal information.”

To learn more about Colorado’s laws and regulations on collection agencies or to file a complaint concerning collection agencies’ practices, visit www.coloradoattorneygeneral.gov/ca.

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