DENVER — Colorado Attorney General John Suthers announced today that an agreement the New York Attorney General’s Office has struck with Toyota, requiring the automaker to assist consumers who own car models affected by the company’s recent recalls, will be applied to consumers in Colorado.
The terms of the agreement require Toyota and Lexus dealerships to assist consumers with affected vehicles in a variety of ways. Specifically, the agreement requires that the automaker:
- Expedite the scheduling of an affected vehicle’s repair;
- Collect and return an affected vehicle for repair;
- Drive consumers with an affected vehicle to their dealership; and,
- Provide consumers with alternate transportation, including a rental vehicles or reimbursement for taxis fares, while customers are without the use affected cars.
Toyota has been forced to recall thousands of vehicles following the discovery of defective parts and associated problems, including damaged accelerator and brake pedals and problems with pedals sticking to the floor mats of a variety of Toyota vehicles.