DENVER — Colorado Attorney General John Suthers warned consumers today to beware of e-mails pretending to be from the Better Business Bureau. The e-mails, from firstname.lastname@example.org, might include the subject line, “complaint from your customers,” and contains a link to a Web site that includes malicious code. The Texas Attorney General’s Office warned consumers about this new scam last week.
“Consumer should always be suspicious of e-mails from unfamiliar persons or entities,” Suthers said. “If you receive a suspicious e-mail do not click on any links and do not open any attachments. Scammers often use official sounding e-mails to phish for personal identifying information or to infect consumers’ computers with harmful viruses.”
The Better Business Bureau does not use the “email@example.com” e-mail address. Consumers should enable their e-mail program’s spam filter to avoid receiving these types of e-mails.
If a consumer is concerned that a suspicious e-mail may be legitimate, they should call the business itself or the Attorney General’s Office for assistance. Consumers can contact the Office of the Attorney General or file a complaint via www.coloradoattorneygeneral.gov/complaint, 1-800-222-4444 or firstname.lastname@example.org.